Whose AI is Smarter?

Honestly, I wasn’t particularly surprised by these questions. Firstly, on the public and media front, we are hammered with news items and articles (some are advertisements in disguise) which focus on the “easy to understand” or attention-grabbing AI applications, such as AI machines beating human chess masters or vehicles driving flawlessly on the highway.

AI Adoption in FinServ Increases; Voyager Labs Named “Cool Vendor” by Gartner

AI is no longer just available to the largest institutions with deep pockets as more vendors are creating cost effective, safe and easy to use solutions. IDC predicts worldwide revenues from the adoption of cognitive systems and AI across industries to increase from $8 billion to over $47 billion by 2020, with retail and banking leading the charge. At the same time, many banking executives believe that AI will become the “primary” channel through which banks and their customers will interact within the next three years.